Refer to your local stockist; stockists are available in major cities and rural areas. Contact Sculpt for assistance or view the map here: https://sculptfireplaces.com.au/stockists/
Check the Installation Manual and/or consult your local stockist/licensed installer.
Using the recommended Hebel or masonry enclosure essentially creates a zero-clearance application. Check the Installation Manual.
Yes, all inbuilt installations require cavity vents to prevent heat build-up, as per regulations. Check the Installation Manual.
A ZC model is not required for masonry installation. Use the FS model and install as per the H series manual. Check the Installation Manual.
Yes, the Heat Transfer duct runs through the cavity lid. Ensure clearances to combustibles are adhered to. Check the Installation Manual.
A maximum of 2 bends (1 offset) is allowed. Consult your licensed installer. Check the Installation Manual.
Yes, but consider factors like draught entry, vermin/critter access, security, and reduced heating capacity. The external face must also be sheltered from outdoor elements. Note that the product warranty may be affected with this application.
Yes, but discuss with your licensed installer, as requirements may vary by model.
Consult the Installation Manual for minimum clearances and discuss with your licensed installer.
Check the website for the latest manual: https://sculptfireplaces.com.au/installation-manuals/
A ‘humming’ noise means there is restricted or reduced airflow in the room. Consider using an Outdoor Air Kit. This should not occur when the unit door is closed.
Adjust the door mechanism. Consider servicing your fireplace. If the issue persists, call your complying installer.
Adjust the damper mechanism. Consider servicing your fireplace. If the issue persists, call your complying installer.
This is due to the paint on the cast iron curing and is normal. The smell should not persist after a few fires. Before building a large fire, establish several smaller fires to allow the curing process to complete. This ensures that the paint is not damaged and that the insert is well-seasoned.
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